OpenAI pays hundreds of contractors to read and rate real ChatGPT conversations under Project Lily, exposing user data despite a Privacy Filter intended to strip personal information. The company did not clearly disclose this practice to users, and a European court ruling established that controllers must inform users before data transfer. Italy has already fined OpenAI €15 million for inadequate legal basis and lack of transparency.
OpenAI employs hundreds of contractors to read real ChatGPT user prompts and rate chatbot responses as part of 'Project Lily,' despite most users being unaware their conversations may be reviewed by humans. The prompts sometimes contain sensitive personal information, presenting privacy risks, though OpenAI attempts to filter such details. This human review process is a critical but overlooked component of model improvement, distinct from the company's public safety measures.
OpenAI hires hundreds of contractors to read real ChatGPT user prompts and rate chatbot responses as part of 'Project Lily,' exposing users' sensitive personal information despite anonymization efforts. The human review process, distinct from public safety measures, helps improve model responses but most ChatGPT users are unaware their conversations may be read by contractors. Anthropic also uses similar human review practices.