A technology professional describes frustration attempting to purchase Sun servers between 2005-2006, contrasting Sun's ineffective indirect sales model through resellers with Dell's responsive direct sales approach that successfully delivered equipment within two weeks.
A software company executive recounts failed attempts to purchase Sun servers in 2005, contrasting Sun's ineffective sales approach with Dell's responsive direct sales model. Despite multiple contact attempts through sales reps and web forms, Sun never engaged meaningfully, while Dell closed a major deal within two weeks, leaving the author frustrated with Sun's reliance on resellers and suggestion to split a $220,000 purchase across multiple credit card orders.