Two staff members of Ireland's Garda Protected Disclosures Office have themselves become whistleblowers, alleging that reforms designed to protect police whistleblowers have been undermined by senior management. Four Garda whistleblowers are speaking publicly for the first time in an RTÉ Investigates documentary, claiming grave allegations of wrongdoing and safety breaches were concealed by former commissioner Drew Harris.
Salesforce completed its acquisition of Fin, a customer agent platform formerly known as Intercom, integrating its AI technology and 30,000+ customer base into Salesforce's Agentforce offering. Fin's AI agents resolve customer queries across multiple channels with a 76% resolution rate, expanding Salesforce's customer service AI portfolio and giving enterprises faster deployment options.