Samsung's AI-enabled refrigerators failed after a software update in South Korea, destroying food before a major holiday. The article argues that modern smart appliances are unreliable, short-lived, and prioritize data collection over functionality, advocating for simpler dumb appliances instead.
Samsung smart fridges from its Bespoke AI line stopped working after a firmware update through SmartThings, leaving owners unable to use refrigeration functions and forcing them to discard food. The issue primarily affects 2024+ four-door models in Korea and has generated hundreds of complaints, worsened by timing during the Chuseok holiday. Samsung has not disclosed affected unit numbers or prevention measures.
Samsung halted a SmartThings software update for smart refrigerators in Korea after a testing error caused units to malfunction, leaving some owners with spoiled food and non-functional appliances. The company is taking emergency measures and replacing motherboards, but customers are seeking compensation. The incident underscores risks associated with connected home appliances.
Samsung halted a SmartThings software update for its AI refrigerators after a deployment error caused units to shut down completely, affecting primarily the Bespoke AI 4-Door series launched in 2024. The failures occurred in South Korea on September 22, days before the Chuseok holiday, leaving customers unable to preserve food and facing long wait times for repairs.