Meta launched the Model Capability Initiative to collect employee keystroke and mouse movement data for AI training, but faced immediate internal revolt through petitions and viral campaigns. After an internal data leak and sustained employee pressure, Meta suspended the mandatory program and said it would make it opt-in only.
Meta CEO Mark Zuckerberg acknowledged at an internal town hall that the company's restructuring—which laid off 8,000 employees and reassigned 7,000 to AI teams—failed to deliver expected results, with AI agent development progressing slower than anticipated. Despite the setback, executives expect significant benefits within three to six months and are implementing measures to restore employee morale, including making mouse-tracking software opt-in and improving internal communication.
Meta launched Muse, an AI agent that handles emails, travel bookings, and car sales, with free and paid tiers ($20/$100/month). The U.S.-only rollout was delayed from April for safety improvements, but internal testing revealed security issues including guardrail circumvention and private photo exposure.