JD Power's 2026 North America Airport Satisfaction Study ranked 20 major US airports based on passenger surveys, with Minneapolis-St. Paul topping the list for the third consecutive year. The study found that recently completed airport renovations significantly boosted satisfaction scores, with mega airports showing a 14-point increase, and passengers rating perfect experiences spending $20 more than those rating trips as just OK.
Minneapolis-Saint Paul International Airport ranked first among mega airports in JD Power's 2026 North America Airport Satisfaction Study, with airports in Minnesota, Florida, and South Carolina earning top marks. Overall satisfaction increased significantly across all airport categories as facilities improvements including streamlined terminals, dining options, and passenger amenities paid off.