PNY reportedly denied a warranty claim for a melted RTX 5090 graphics card, asserting that damage from native PSU cables falls outside warranty coverage.
A PNY RTX 5090 graphics card's power connector melted while using a native PSU cable, but PNY rejected the warranty claim, stating only PNY-approved cables are covered. The incident highlights confusion from NVIDIA and board partners about which cables are safe for the RTX 5090, with conflicting guidance from PNY support.