Samsung's AI-enabled refrigerators failed after a software update in South Korea, destroying food before a major holiday. The article argues that modern smart appliances are unreliable, short-lived, and prioritize data collection over functionality, advocating for simpler dumb appliances instead.
Samsung smart fridges from its Bespoke AI line stopped working after a firmware update through SmartThings, leaving owners unable to use refrigeration functions and forcing them to discard food. The issue primarily affects 2024+ four-door models in Korea and has generated hundreds of complaints, worsened by timing during the Chuseok holiday. Samsung has not disclosed affected unit numbers or prevention measures.