The Texas Department of Public Safety knew about problems with its voter registration portal since March 2025, when a programming error prevented nearly 1,000 applications from being processed, but the issue persisted. In October 2025, a software update created a massive backlog of at least 500,000 voter registration records that had to be sent to county officials just before the November 3 midterm election, prompting criticism that state agencies failed to adequately test system updates.
Texas faces a backlog of nearly 200,000 unprocessed voter registration applications due to a Deloitte software error at the Department of Public Safety discovered in September 2026. Democratic attorney general candidate Nathan Johnson vowed to investigate Deloitte and other state vendor contracts if elected, criticizing the outsourcing of essential government functions to contractors.