Find what to ask. Hear from your users. Know what to do next.

Works with your existing sources

PostHog

Amplitude

Stripe

GitHub

A good question changes what you build.

We turn product context and user behaviour into focused questions for the right users. You join the conversation and learn directly from the people using your product.

We connect behaviour to context.

We connect user behaviour to your product journey to spot hesitation and find the people who can help explain it.

We ask about real experience.

We draft questions about what users actually did, what they tried and what got in their way, giving you a useful starting point for the conversation.

We keep questions focused.

We keep each question short and direct, one thing at a time, with room for users to explain what happened in their own words.

We handle the preparation, so you can spend your time listening, asking follow-ups and learning from your users.

A little time. A different perspective.

Introducing user hours.

Make room for real conversations.

We strongly recommend talking to your users yourself. Hear the hesitation, ask a follow-up question, and understand what matters to them. There’s no substitute for being in that conversation.

Make time to talk

Set your user hours. When a user is ready, join from your dashboard and lead the conversation yourself. The Founder launch plan also includes calls to eligible verified numbers.

Take calls away from your desk

Attend calls from your Sightspool dashboard or on your phone. When you are away from your desk, we’ll call your verified mobile number so you can still talk to users.

Start with a map of your product’s journey. Connect PostHog and link events to its steps to see who moves forward and who doesn’t. Turn those gaps into focused research questions, then hear from the people behind them.

Press enter or space to select a node. You can then use the arrow keys to move the node around. Press delete to remove it and escape to cancel.

Press enter or space to select an edge. You can then press delete to remove it or escape to cancel.

Drag the canvas · select a step

Illustrative connection · example data

Invite a teammate: 70 founders reached this step, 42 progressed, 28 in the suggested research cohort. Illustrative numbers.

Inside this step

Invite a teammate

Example cohort · 200 new founders First 7 days after signup

Reached this step

70founders

Reached the next step

4260% of 70

Not yet onward

28people to learn from

42 of 70 reached “Work together” by day seven.Example event: Invite step opened

A question for the 28

What gets in the way of bringing a teammate into the first project?

28 founders reached the invite step without getting to shared work. An unsent invitation, a pending reply or something else could be involved—we need to ask.

Who to hear from

Founders who reached the invite step but had no shared project activity in their first seven days.

Start the conversation

“Walk me through what happened when you reached the invite step.”

Illustrative cohort, events and questions—not live customer data. Counts show what happened; conversations help explain why.

The Sightspool SDK

Talk to trust

Inviting us into your product deserves a closer look. Here’s what the SDK does—and the evidence you can check before installing it.

A small SDK for approved research.

Install with a script tag or npm. Choose all visitors or signed-in users. The SDK checks for an approved invitation, then opens Sightspool for consent and the interview when someone chooses to join.

No page content, form values, clicks or browsing history captured by this SDK.

If you supply a user ID, the SDK sends it with invitation checks so Sightspool can match an approved cohort.

Pause or destroy the SDK to stop invitation requests and remove the launcher.

The random identifier uses browser session storage. A supplied user ID adds an identity field. Ordinary network metadata, including IP address and website origin, also reaches the service.

For a founder working through one important decision

$29/ month

Keep one focused research loop moving each month.

One founder in one product workspace

Unlimited questions in your maintained Question Stack

120 founder interview minutes shared across browser and phone

Up to 60 minutes by phone on Australian mobiles, or 120 on eligible US numbers, within your 120 total founder interview minutes.

One active question; subsequent questions share the monthly pools

Weekly monitoring and analysis across all connected sources

One evidence-backed next move and an outcome check

The same complete analysis across paid plans. Review phone eligibility and browser instructions before subscribing. Full plan details

Prices are in US dollars. Each plan is for one founder in one product workspace. Founder is US$29/month plus applicable tax, billed monthly until cancelled, with no introductory price change. Manage your subscription in Billing.