Know exactly why customers buy, and why they don't.
Post-purchase, exit-intent & on-site surveys your customers actually answer, _
Zigpoll is the trusted feedback partner for 20,000+ companies.
Go Live in 5 Minutes — Seriously
One-click Shopify install, an embed code for any website, or native iOS and Android SDKs.
Pick from proven templates or build your own. Most stores go live in under 3 minutes.
AI analyzes responses automatically. Get actionable insights, not just data.
Turn Every Interaction Into Revenue
Get answers that drive real business decisions.
Validate Any Idea in Minutes
Generate synthetic responses from any audience, before you spend a dollar.
Target Any Audience
Build detailed audience profiles with demographics, interests, and behaviors, or pick from ready-made templates like Gen Z, Enterprise Decision Makers, and more.
Instant Results
Get hundreds of survey completions in minutes. No more waiting weeks for responses or struggling with low response rates.
Respects Survey Logic
AI respondents follow your branching rules, skip logic, and display conditions, just like real participants would.
Test Before You Launch
Validate question wording, catch broken flows, and preview your dashboard, all before a single real customer sees your survey.
94+ Languages
Generate responses in any language your customers speak. Research international markets without translation overhead.
Full Analytics
Synthetic responses feed directly into Zigpoll's analytics, charts, and AI insights. The same tools you use for real data.
Results From Real Brands
See How Brands Use Zigpoll To Convert, Retain, And Scale.
Pricing options
Choose the plan that works for you.
Frequently Asked Questions
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What is Zigpoll?Zigpoll is a contextual micro-survey tool. The idea is that you create small interactive surveys that show up where and when you want them on your website. The data you gather from surveys polls can then be used for lots of different things, like making your business better, increasing your conversion rate, and generating new leads.
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How is Zigpoll different from Hotjar or other survey tools?Zigpoll is built specifically for eCommerce. We integrate directly with Shopify, trigger surveys based on purchase events, and connect your responses to actual customer data — not anonymous visitors. This means you can tie feedback directly to order value, customer segments, and lifetime value.
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How do attribution surveys work?One question on the Shopify thank-you page, “How did you hear about us?”, answered by about half your customers and tied to the order. The report shows revenue, AOV and repeat rate by channel next to what Meta, Google and GA4 claim. See attribution surveys.
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Can I run NPS surveys with Zigpoll?Yes, on every plan including the free one. Ask the 0 to 10 question on the thank-you page, by email or by SMS. Every score is tied to the order and can trigger a Shopify tag, a Klaviyo flow or a support ticket. See NPS surveys.
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Can I use Zigpoll with Claude or ChatGPT?Yes. The Zigpoll MCP server connects Claude, ChatGPT, Cursor or any MCP client to your account with OAuth sign-in and no API key. Ask questions about your responses, or let an agent build and send the next survey. Included from the Premium plan up. Meet Zigpoll MCP.
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Can I survey people inside my mobile app?Yes. Native SDKs for iOS and Android show your Zigpoll surveys in a bottom sheet inside the app, triggered from your code, with responses in the same reports as your website and email surveys. iOS SDK and Android SDK docs.
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Will this slow down my site?No. Our script is under 20KB and loads asynchronously. It won't affect your Core Web Vitals or page speed scores.
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What's included in the free plan?Zigpoll Lite is free forever and includes unlimited surveys, up to 50 responses per month, all question types, basic integrations, and email support. No credit card required to start. You can upgrade anytime to unlock unlimited responses, advanced integrations, and AI-powered insights.
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Can I have multiple surveys on my website?Yes. You can have as many surveys as you want on your website. You can only show one survey per page though.
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Can I put a specific survey on a specific page of my website?Yes. You can specify what pages you want a survey to show up on using our Page Rules. You can exclude certain pages, or match certain pages based on a variety of options. If you have trouble getting a survey on a certain page, email us and we'll be happy to help: [email protected].
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Does this work for all websites?Yes. All you need to do is copy the embed code and place it within the head tag of your website and you will be all set. There is also a Shopify app, a WordPress plugin and a Google Tag Manager option. If you need help putting the code in, we are always here to help, just send us an email here: [email protected].
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Can I customize my Zigpoll?Yes. You can change all the colors of your Zigpoll using the display tab. Each survey can have a different color scheme if you prefer.
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Can I customize when my Zigpoll shows up?Yes. You can control where and when the survey shows up using the visibility tab. You can control each survey separately or all of them in bulk if you prefer.
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Can I customize how many times the survey shows up?Yes. You can control how many times a user sees a survey using the visibility tab. You can also control if the survey hides immediately or if it continues to show up after it has been completed.
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Can I get in touch with you for custom support?Absolutely! We pride ourselves on having world class support. Send an email to [email protected] or use our contact form and we will get in touch ASAP no matter what plan you are on or your request.